People are your greatest asset.
They're also your greatest risk.
Handrails helps teams operate with less uncertainty by managing and mitigating risk wherever people are involved. From critical handovers to daily operations, from hiring decisions to policy compliance.
Every workflow has a risk. Every risk has a Handrail.
Prevent Operational Mistakes
Guide people through the right actions at the right time to reduce errors and rework.
Protect Against Knowledge Loss
Capture critical context before people leave so productivity and continuity are protected.
Reduce Decision Risk
Surface issues early and give leaders clearer visibility for better decision-making.
Improve Compliance Outcomes
Ensure teams understand what to do in real situations, reducing legal and regulatory exposure.
Built for Every Risk Your People Create
Wherever people affect outcomes, Handrails provides structure and intelligence that reduces uncertainty and improves how work gets done.
How It Works
Structure the conversation before it happens.
Whether it's a handover, an SOP, a status update, or a compliance simulation, Handrails provides smart question frameworks tailored to the context. Teams know exactly what knowledge to capture. No guesswork required.
- Templates for every use case: Handovers, SOPs, updates, simulations, and more.
- AI-powered prompts: Dynamic questions that adapt to responses.
- Consistent capture: Ensure nothing critical gets missed.
10x faster than typing. Respond naturally using video.
Team members respond using video, voice, and screen share, capturing nuance, context, and decision-making rationale that text alone can't convey. It's how experts actually communicate.
- Frictionless: No long training sessions or complex software.
- Rich context: Video captures tone, visuals, and demonstrations.
- Efficient: Verbal responses are faster and more detailed than written ones.
AI-powered analysis turns recordings into actionable insight.
Handrails automatically transcribes, summarizes, and analyzes every response. Whether it's identifying knowledge gaps, generating compliance reports, or creating searchable documentation, the output is instant and actionable.
- Automatic summaries: Key points extracted without manual effort.
- Searchable library: Find any piece of captured knowledge instantly.
- Shareable reports: Ready for stakeholders, audits, or onboarding.
Enterprise-Grade Security & Compliance
Security isn't a feature. It's our foundation. Enterprise-grade protection for every piece of knowledge you capture and share.
SOC 2
External audits verify our commitment to the highest security standards for data protection, processing integrity, and confidentiality
ISO 27001
Certified information security management system (ISMS) ensuring a systematic approach to managing sensitive company information
GDPR
Compliance with global data protection regulations giving you confidence that data is handled with care and legal compliance
Frequently Asked Questions
Handrails is a risk intelligence platform that helps organizations manage and mitigate human risk. We help teams capture knowledge, test policy understanding, validate hiring decisions, document processes, and stay aligned, all through an intuitive video-first approach.
Whether someone is leaving the company, a process needs documentation, or you need to test crisis preparedness, Handrails provides the structure and AI-powered insights to reduce uncertainty wherever people are involved.
Handrails addresses several key organizational risks:
- Key Person Risk - Knowledge leaves when people leave. We help capture critical context through handovers and exit interviews.
- Operational Risk - Inconsistent process execution. We help document and standardize operating procedures.
- Hiring Risk - Bad hires are expensive. We enable thorough automated reference checks via video or phone.
- Policy & Compliance Risk - People fail to apply policies correctly. We test real-world readiness through simulations.
- Alignment Risk - Teams become siloed. We replace meetings with async video updates.
Handrails follows a simple three-step process:
- Guide - Smart, context-aware prompts guide users to capture the right information. No blank canvas or creative writing required.
- Capture - Users respond via video, voice, or screen share. It's 10x faster than typing and captures nuance that text never could.
- Present - AI watches recordings, extracts key points, and presents everything in a structured, searchable format.
Video captures knowledge faster and more completely than writing:
- 10x faster - Talking is dramatically faster than typing detailed documentation.
- Captures nuance - Tone, context, and "why" get lost in written documents but come through naturally in video.
- More engaging - People actually watch videos. They skip over long documents.
- AI enhancement - Our AI converts videos into structured notes, summaries, and searchable content automatically.
Security is our foundation. We employ enterprise-grade protection:
- SOC 2 Certified - External audits verify our commitment to the highest security standards.
- ISO 27001 - Certified information security management system.
- GDPR Compliant - Full compliance with global data protection regulations.
- Encryption - All data encrypted in transit and at rest.
- SSO Support - Enterprise customers can integrate with existing identity management.
Handrails offers flexible subscription tiers designed for organizations of all sizes, from small businesses to large enterprises.
Getting set up is swift and easy, with no complex integrations required.
For pricing details and to see Handrails in action, book a demo with our team.
Organizations across every industry use Handrails, from startups to Fortune 500 companies. Common users include:
- HR and People teams managing transitions and onboarding
- Operations teams documenting and standardizing processes
- Security and Compliance teams testing policy readiness
- Recruiting teams conducting thorough reference checks
- Leadership teams keeping distributed teams aligned
Handrails was founded by a team bridging two worlds: Big 4 audit and business assurance, and Silicon Valley enterprise engineering.
With backgrounds spanning top-tier consulting and global tech giants like Amazon and Walmart, we've seen firsthand how damage compounds when organizations discover gaps during a crisis rather than before it.
We built Handrails to close that gap, combining rigorous risk expertise with world-class software to turn preparedness from a document into a capability.
More questions? Email us